Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something that looks out of date on our site, or have a suggestion for content you'd like us to cover, this page explains how to reach us and what happens next.
How to Contact Us
Email is the most direct route to our team. Write to us at [email protected] and a real person will read your message. We aim to reply within two working days. During busier periods it may take a little longer, but we will always follow up.
To help us get back to you faster, let us know the nature of your enquiry in your opening line — a brief description upfront means we can route your message to the right person straight away.
What We Can Help With
- Questions about sweepstakes casinos — Unsure how the dual-currency model works, or want to understand what Sweepstakes Coins are and how prize redemption is handled? Ask us and we'll point you in the right direction.
- Corrections and accuracy concerns — Spotted something that looks wrong or out of date? We take accuracy seriously. Reader flags help us keep information current, especially given how frequently state-level rules around sweepstakes gaming can change.
- Content suggestions — Want us to review a platform we haven't covered, or explore a topic that matters to you? We genuinely consider reader input when planning new content.
- Partnership and commercial enquiries — If you represent a sweepstakes casino operator or a related organisation and want to discuss how we might work together, introduce yourself and outline what you have in mind. Please note that commercial relationships do not influence our editorial rankings.
- Responsible play concerns — If you or someone you know is finding it difficult to stay in control of their gaming habits, mention this in your message and we will provide links to appropriate support resources.
What Happens After You Write to Us
Every message is read by a member of our team — we don't use automated replies as a stand-in for a genuine response. Once we've reviewed what you've sent, you'll hear back from a person who has actually read it.
Our target turnaround is two working days. If your query is more involved, we may take a little longer, but we'll acknowledge receipt so you know it hasn't been missed.
A Note on Our Editorial Standards
Sweepstakes operates as an independent comparison site covering social casinos and sweepstakes gaming platforms in the US. The options we review are researched and assessed on criteria relevant to readers — including redemption processes, game variety, welcome offers, and platform reliability. Commission arrangements with operators do not determine rankings or editorial conclusions.
If you believe something we've published is inaccurate, misleading, or has affected you in any way, we want to hear about it. Reader feedback is one of the most useful tools we have for keeping our content honest and up to date.
For context on how the sweepstakes model works and what distinguishes these platforms from traditional online casinos, you may also find our broader site content useful — particularly if you're new to social casino gaming or are researching platforms available in your state.
Before You Write — Quick Answers
Some questions come up often enough that we've addressed them directly in our content. If your query is about the sweepstakes model, state availability, redemption thresholds, or how no-purchase entry works, there's a good chance the answer is already on the site. Browsing the platform reviews and guides may save you waiting for a reply.
If you don't find what you need, email us — we'd rather answer a question we've covered before than leave a reader without the information they're looking for.
Our Commitment to You
We appreciate that readers put trust in independent comparison sites, and we take that seriously. Our job is to present accurate, balanced information about sweepstakes casinos — including their limitations — so that adults in the US can make informed decisions about whether and how to participate. That means being reachable, responsive, and honest when we get something wrong.
Thank you for visiting. We look forward to hearing from you.